Website not loading? START HERE

Come here to ask for and share help and specific how-tos related to the 5gbfree.com hosting service.
lisle
Posts: 2
Joined: Thu Feb 08, 2018 7:45 am

Re: Website not loading? START HERE

Postby lisle » Wed Mar 07, 2018 3:03 am

Hi there.

I am new one with the Domain "lisle.5gbfree.com" and thats the first thing I want to ask.

The Domain doesnt work. Every time I enter the URL I get an error and the page "https://exclusive-offer-5gbfree/"

I ahve also tryed to install WordPress, but also got an PHP error like:

"PHP for the selected domain has failed.

Installatron is unable to install to a domain where PHP is not working.

Your hosting provider can help you resolve this error.

Error code: 1; HTTP code: 500"

So, whats wrong and what habe I to do to make it work?

ciullocorp
Posts: 2
Joined: Wed Feb 28, 2018 2:18 am
Contact:

Re: Website not loading? START HERE

Postby ciullocorp » Wed Mar 14, 2018 4:57 pm

phyre wrote:If your account is not loading up or you cannot log in, follow these steps.

FIRST: has it been 48 hours since you created your account? If no. Stop. You may need to wait up to 48 hours for DNS to propagate. The below troubleshooting is useless if you haven't waited for DNS.
SECOND: has it been 48 hours since you pointed your domain name to us? If no. Stop. You may need to wait up to 48 hours for DNS to propagate. The below troubleshooting is useless if you haven't waited for DNS.


1. Check and make sure your account is still active. You can check it at down for everyone by looking up username.5gbfree.com
If it says it is down, your account has been deleted. Open a new account with us.
If it says it is up, continue.
2. Make sure you have an index file in your public_html folder (or where ever you set up your document root to be).
3. Verify that you do not have any coding errors in your index file.
4. Post in this thread, and we will reply as soon as we can.


Greetings,

I'm reaching you about my domain/account ciullocorp.5gbfree.com since, while it worked "almost fine" until few hours ago, I cannot either see my site online, I cannot access it through FTP and, last but not least, I cannot even log-in into cPanel with the credentials you provided me when I registered on February 28, 2018.
So, standing this and having tried that site, I can't help but assume my site was deleted... now, though this episode is quite unsettling, I'm asking you to know at least a reason why my account has been closed (since I was quite active in uploading and updating) so I may fix/avoid to commit the same error and if you can restore it without forcing me to start it back again from scratch.

I hope you will answer soon and solve my problem as well.

Thanks,
Massimiliano Ciullo - CIULLO CORPORATION

P.S.: I cannot create a new account because your system keep saying my phone number is already in use!

jhack50
Posts: 1
Joined: Thu Mar 08, 2018 8:18 am

Re: Website not loading? START HERE

Postby jhack50 » Mon Mar 19, 2018 4:03 pm

lisle wrote:Hi there.

I am new one with the Domain "lisle.5gbfree.com" and thats the first thing I want to ask.

The Domain doesnt work. Every time I enter the URL I get an error and the page "https://exclusive-offer-5gbfree/"

I ahve also tryed to install WordPress, but also got an PHP error like:

"PHP for the selected domain has failed.

Installatron is unable to install to a domain where PHP is not working.

Your hosting provider can help you resolve this error.

Error code: 1; HTTP code: 500"

So, whats wrong and what habe I to do to make it work?


Same here

takkabutr
Posts: 2
Joined: Mon Mar 19, 2018 10:01 pm

Re: Website not loading? START HERE

Postby takkabutr » Tue Mar 20, 2018 3:11 pm

takkabutr.5gbfree.com can not use phpmyadmin in control panel

cashf
Posts: 1
Joined: Thu Mar 29, 2018 1:53 pm

Re: Website not loading? START HERE

Postby cashf » Sun Apr 01, 2018 2:54 pm

My website http://cashf.5gbfree.com says that I havn't built it yet even though I've put my index.html in the public_html directory.

I've waited 48 hours and it still says I havn't built my website yet.

Thank you.

idealtecd
Posts: 4
Joined: Sat Nov 18, 2017 4:45 am

Re: Website not loading? START HERE

Postby idealtecd » Sat Apr 14, 2018 8:42 am

I can't connect my Account https://eleven.5gbfree.com:2083

:x :x :x :x :x :x

softworld
Posts: 1
Joined: Fri Mar 30, 2018 5:26 am

Re: Website not loading? START HERE

Postby softworld » Mon Apr 16, 2018 7:02 am

I have the same Issue
http://softworld.5gbfree.com:2082/
can't Access to my web site
Please help

brazilforever
Posts: 3
Joined: Sat Apr 14, 2018 6:35 pm

Re: Website not loading? START HERE

Postby brazilforever » Wed Apr 18, 2018 2:44 pm

Hello,

maui.5gbfree.com is not loading: "This site can’t be reached. maui.5gbfree.com refused to connect."
1) I checked: https://downforeveryoneorjustme.com/maui.5gbfree.com. So it is down for everyone.
2) The account does not look deleted.
3) index.html is present in public_html folder.

I guess, I have checked everything. Can you help?

Regards,

webhost111
Posts: 1
Joined: Tue Apr 24, 2018 7:55 am

Re: Website not loading? START HERE

Postby webhost111 » Tue Apr 24, 2018 5:12 pm

Hello, my website http://webhost111.5gbfree.com is not loading for me, i have done some code testing and maybe it shut down becouse of a malicious code or something, but its just for school programing and i need the files that were up there, please help
Thank you!

dslot
Posts: 1
Joined: Sun Apr 29, 2018 10:30 am

Re: Website not loading? START HERE

Postby dslot » Tue May 22, 2018 9:29 am

Hi,
My website https://dslot.5gbfree.com will not load on my homenetwork. Please help!


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